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Health care · SSDI, insurance, DME & medical alert

Health care call center outsourcing

Dedicated calling teams for SSDI law firms, insurance agencies, DME suppliers, and medical alert providers. We qualify, screen, and hand over warm prospects, run strictly to your approved scripts and compliance rules.

20+call centers across Egypt that we work with
300+agents of capacity, ready to scale with your campaign
1point of contact who manages everything for you

Four health care programs & one standard of compliance

Each program gets its own trained team, an approved script, and daily reporting. Our agents qualify and transfer; licensed and regulated work stays with your licensed staff.

SSDI & disability

Screened & signed

SSDI intake for law firms and advocates

We call disability inquiries, screen claimants against your intake criteria, and transfer or book qualified callers with your intake team.

  • Work history, age, and medical condition screening
  • Application and denial stage checks
  • Live transfers or booked intake calls

Insurance plans

Qualified & transferred

Health, Medicare and final expense insurance

We qualify interested consumers and warm-transfer them to your licensed agents, who handle every plan discussion and enrollment.

  • Opt-in and consent-based lead follow-up
  • Eligibility and interest qualification
  • Warm transfers to your licensed agents

DME

Verified & scheduled

Durable medical equipment outreach

Outreach to patients who requested information about braces, mobility aids, CGM supplies, or other equipment, run strictly to your approved scripts.

  • Inquiry follow-up and information collection
  • Resupply and reorder reminder calls
  • Hand-off to your clinical or billing team

Medical alert

Explained & enrolled

Medical alert device sales and follow-up

We follow up with seniors and family members who asked about medical alert systems, explain the options, and transfer or book them with your sales team.

  • Inbound inquiry and web lead follow-up
  • Family caregiver conversations
  • Customer reactivation and upgrade calls

Compliance first & volume second

Health care calling is regulated. These are the rules every health care campaign we run is built on:

  • &Calls only to consumers who opted in or data you have the right to call
  • &Scrubbing against Do Not Call lists and your own suppression lists
  • &Calling inside legal time windows for each state
  • &Scripts approved by you and your compliance team before launch
  • &Licensed or clinical conversations handed to your licensed staff
  • &Every call recorded, with daily reporting and call samples

From first call to a working campaign

A clear path, with you approving each stage before we move on.

  1. Discovery call

    We learn your offer, your ideal customer, and what a qualified lead or appointment means to you.

  2. Script and compliance

    We build the script and call flow with you and confirm the rules for your market before a single dial.

  3. Team and training

    We select the right agents from across our network and train them on your offer until they sound like your own staff.

  4. Pilot launch

    A focused first run on your data to prove results before you commit to scale.

  5. Report and scale

    Daily reporting on calls, contacts, and outcomes. We grow the team as the numbers earn it.

Built for sensitive conversations

Health care prospects are often seniors, patients, or people going through hard times. Our teams are trained to sound like it matters.

Patience & clear English

Agents are coached for clear pronunciation, patience, and plain language with older callers and their families.

Your scripts & your rules

We never improvise on claims, benefits, or eligibility. Agents follow the script and hand over anything outside it.

Data handled with care

Personal and health information is collected only as your process requires and passed only to your team.

Reports & recordings, always

Every call is recorded, so you can audit quality and compliance at any time.

What health care clients ask us

Straight answers before we get on a call.

Do your agents give insurance or medical advice?

No. Our agents qualify interest and eligibility against your criteria and hand over to your licensed agents or clinical staff for anything regulated.

Can you handle SSDI intake for a law firm?

Yes. We screen inquiries against your intake criteria, such as work history, age, condition, and application stage, then transfer or book qualified claimants with your intake team.

Who provides the leads?

You do, or we work from data you have the right to call, such as opt-in web leads, inbound inquiries, and your existing customers. We do not buy or use unconsented data.

How do you handle compliance?

We follow your approved scripts, calling windows, Do Not Call scrubbing, and consent requirements, and every call is recorded so your compliance team can review it.

Can we start small?

Yes. Most health care campaigns start with a pilot team on one program, then scale once the numbers and compliance checks are where you want them.

Other industries we work in:

Let's talk about your health care campaign

Tell us which program you run, your lead sources, and your compliance requirements. We will plan the campaign with you.

Send us your campaign details